Terms & Conditions
These Terms & Conditions govern your use of the SORALS website and form the basis on which you may access and use our website, content and services.
By accessing or using sorals.com, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
These terms may be updated from time to time, and the version published on this page will apply to your use of the website.
1. About SORALS
SORALS is a platform focused on India’s living craft traditions, bringing together handcrafted products, artisan stories and cultural traditions from across India.
The website provides information about SORALS, its collections, artisans, stories and related products and services.
2. Use of the Website
You may use the SORALS website for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to the website, its systems or related services.
- Interfere with the operation or security of the website.
- Copy, reproduce or commercially exploit website content without appropriate permission.
- Use website content in a way that infringes the rights of SORALS or any third party.
3. Products, Collections & Information
Information, images, descriptions, prices and other content displayed on the SORALS website are provided for general informational and presentation purposes.
We make reasonable efforts to keep website information accurate and up to date. However, product availability, descriptions, specifications, prices and other information may change without prior notice.
Images are intended to represent the character and appearance of products and may vary from the actual product due to photography, lighting, screen settings, natural materials and handmade production.
Because many SORALS products are handcrafted, variations in colour, texture, dimensions and finish may occur. Such variations may be inherent characteristics of handmade products rather than defects.
4. Intellectual Property
Unless otherwise stated, the content of the SORALS website, including text, photographs, graphics, logos, designs, page layouts and other materials, is owned by or used by SORALS with appropriate rights.
You may view and use the website for personal and legitimate informational purposes. You may not reproduce, distribute, modify, publish, transmit or commercially exploit website content without prior written permission, except where permitted by applicable law.
The SORALS name, logo and associated branding may not be used without appropriate authorization.
5. Artisan & Cultural Content
SORALS presents information about artisans, craft communities, techniques, traditions and cultural heritage for educational, storytelling and informational purposes.
We aim to represent the people, places and traditions associated with the crafts featured on the website with respect and care. However, information relating to individual artisans, communities, techniques or historical traditions may be based on information provided to us or publicly available sources and may not represent every perspective.
Where appropriate, SORALS may update or correct information as additional knowledge becomes available.
6. Third-Party Links & Services
The SORALS website may contain links to third-party websites, platforms or services.
These links are provided for convenience or informational purposes. SORALS does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of third-party websites and services is subject to their respective terms and policies.
7. Communications
If you provide your email address through the SORALS website, including through our contact or newsletter forms, you agree that we may use your email address to respond to your enquiry or provide the communications you have requested.
You can opt out of marketing communications at any time where an unsubscribe option is provided.
8. Disclaimer
The information provided on the SORALS website is intended for general informational purposes. While we make reasonable efforts to maintain accurate and useful information, we do not guarantee that all content will always be complete, current or error-free.
To the extent permitted by applicable law, SORALS is not responsible for losses or damages arising from reliance on information provided on the website or from the use or inability to use the website.
9. Limitation of Liability
To the extent permitted by applicable law, SORALS will not be liable for indirect, incidental, consequential or special losses arising from or relating to your use of the website, including losses resulting from interruption, errors, omissions or reliance on website content.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
10. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless SORALS and its representatives from claims, losses, liabilities, damages, costs or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of the rights of SORALS or any third party.
11. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements.
Any updated version will be posted on this page with a revised date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
12. Governing Law & Contact
These Terms & Conditions are intended to be governed by the applicable laws of India, subject to any mandatory legal requirements that may apply.
If you have questions about these Terms & Conditions, please contact SORALS through our Contact Us page.
Contact Us